Privacy Policy

Effective Date: April 8, 2026

1. Introduction

Dynamic Mental Health Services LLC ("we," "us," or "our") is a telehealth psychiatric practice operated by Zinny Ezete, APRN, PMHNP-BC, serving patients in New Jersey, Connecticut, and New York. We are committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at adhdanxietydepressionhelp.org or interact with our services. Please read this policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

Personal Information

When you contact us, schedule an appointment, or fill out a form on our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Mailing address
  • Insurance information (when applicable)

Health Information

Clinical and health information is collected only during formal clinical encounters through HIPAA-compliant telehealth platforms. Our website does not collect protected health information (PHI). Any health-related details you may share through a contact form or email are not considered part of your clinical record until entered into our secure electronic health record system during a clinical session.

Website Analytics Data

We use Google Analytics to understand how visitors interact with our website. This service may automatically collect:

  • IP address (anonymized)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Device type (desktop, mobile, tablet)
  • General geographic location (city/region level)

Booking Information

Appointment scheduling is facilitated through Calendly, a third-party scheduling platform. When you book an appointment, Calendly may collect your name, email address, phone number, and any information you provide in the scheduling form. Please review Calendly's Privacy Policy for details on how they handle your data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing clinical services: To deliver telehealth psychiatric care, including evaluations, diagnoses, and medication management.
  • Communication: To respond to your inquiries, confirm appointments, send appointment reminders, and provide follow-up information related to your care.
  • Website improvement: To analyze website traffic and usage patterns so we can improve the user experience, content, and functionality of our site.
  • Insurance and billing: To process insurance claims and collect payments for services rendered.
  • Legal compliance: To comply with applicable federal, state, and local laws, regulations, and legal processes.

4. HIPAA Notice

As a healthcare provider, Dynamic Mental Health Services LLC is subject to the Health Insurance Portability and Accountability Act (HIPAA). HIPAA establishes national standards for the protection of individually identifiable health information, known as Protected Health Information (PHI).

Important distinctions:

  • This website does not collect, store, or process Protected Health Information (PHI).
  • PHI is collected exclusively during clinical encounters conducted through HIPAA-compliant telehealth platforms with end-to-end encryption.
  • Your clinical records are maintained in a HIPAA-compliant electronic health record (EHR) system with appropriate administrative, technical, and physical safeguards.
  • You have the right to receive a full Notice of Privacy Practices prior to or at the time of your first clinical appointment, which provides detailed information about how your PHI is used and disclosed.

For a copy of our full HIPAA Notice of Privacy Practices, please contact us at contact@mydynamicmindset.com.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • Insurance companies: We share necessary information with your health insurance provider for the purpose of billing and claims processing, as authorized by you.
  • Legal requirements: We may disclose your information when required to do so by law, such as in response to a court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • With your consent: We may share your information with other healthcare providers or third parties when you provide explicit written authorization.
  • Service providers: We work with trusted third-party service providers (such as Calendly for scheduling and Headway for insurance verification) who assist in operating our practice. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

6. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data.

Google Analytics

We use Google Analytics (tracking ID: G-TEZMM2DQYC) to collect anonymized data about website usage. Google Analytics uses cookies to gather information such as how often visitors access the site, which pages they visit, and what other sites they visited prior to coming to our website. We use this data solely to improve our website and services.

Google Analytics collects only the IP address assigned to you on the date you visit our website, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

How to Opt Out

You can opt out of Google Analytics tracking by:

7. Third-Party Services

Our website and practice utilize the following third-party services:

  • Calendly: Used for appointment scheduling. When you book through Calendly, your data is subject to Calendly's Privacy Policy.
  • Headway: Used for insurance verification and billing. Headway helps us verify your insurance benefits and process claims. Information shared with Headway is governed by their privacy practices.
  • Google Analytics: Used for website analytics as described in Section 6 above.

We encourage you to review the privacy policies of these third-party services. We are not responsible for the privacy practices of third-party platforms.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request that we delete your personal information, subject to legal and regulatory retention requirements.
  • Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
  • Opt-out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at contact@mydynamicmindset.com or call (917) 383-3750. We will respond to your request within 30 days.

9. Children's Privacy

Our clinical practice provides psychiatric services to adolescents ages 13 through 17 with appropriate parental or guardian consent. However, our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

For adolescent patients ages 13 to 17, a parent or legal guardian must provide consent for treatment. Any clinical information collected during treatment of a minor is handled in accordance with HIPAA, applicable state laws regarding minor consent, and our clinical policies.

If you believe that a child under 13 has provided personal information to us through our website, please contact us immediately so we can take steps to remove that information.

10. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

  • Encryption of data in transit using SSL/TLS technology
  • Use of HIPAA-compliant telehealth platforms with end-to-end encryption for all clinical encounters
  • Secure, HIPAA-compliant electronic health record systems
  • Regular review and updating of our security practices
  • Access controls that limit who can view personal and health information

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards and promptly addressing any security incidents.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dynamic Mental Health Services LLC
Zinny Ezete, APRN, PMHNP-BC
Old Tappan, NJ 07675

Email: contact@mydynamicmindset.com
Phone: (917) 383-3750